Frequently Asked Questions

Everything you need to know about your Beads of Paradise experience.

What materials are your beads made from?

We source high-quality materials including semi-precious gemstones, artisanal glass, organic wood, and ethically sourced metals to ensure your creations last a lifetime.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those working on tight project deadlines.

Do you offer wholesale pricing for bulk orders?

Yes, we offer tiered discounts for bulk purchases. Please contact our support team with your business credentials to apply for a wholesale account.

What is your return policy?

We accept returns on all unused and unopened items within 30 days of delivery. Please note that custom-cut strands and clearance items are final sale.

Are the colors of the beads accurate in the photos?

While we strive for color accuracy, please note that natural gemstones vary by batch and screen settings may differ. We provide detailed descriptions to help you match your palette.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. If you need to make a change, please email us within 1 hour of placing your order.